Testimonials
Saturday, June 19, 2021 at 12:51PM J does a wonderful job in meeting my needs. The agency are very professional and provide cleal messages relating to my care and factors that have potential to impact the services they deliver. BH, son of VH, 3 monthly survey Nov 2024
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The carers are very passionate and caring with my care needs NS, daughter of KS, 6 monthly care review Nov 2024
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N is caring, he talks to P properly and looks after him well. DS, daughter of PS, 6 monthly care review Nov 2024
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First of all, I'd like to thank you again for finding a carer for my father: P has been very patient towards my father, and he is beginning to accept him. But already I have been able to take time off for myself, which has been a huge relief for me. MU, son of SU, email feedback Oct 2024
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Wanted to say a big thank you to you, the girls have all been so great and really helped during a difficult time RT, daughter of VT, email feedback Oct 2024
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We are very happy with all of the carers, they are always punctual and on time, and they always contact us if they are going to be late for any reason. The rotas work well with my mum's routine. The girls are very caring, diligent and thorough and work well together, and we are happy that mum is safe in their care. The manager is very understanding and happy to accommodate any changes which we request whenever possible. HM, daughter of IM, 6 monthly care review Oct 2024
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S has been of great help and is managing very well. I take this opportunity to say Micchami Dukkadam with all my heart. It's the first time for seven years that I have been able to observe some of the jain rituals so I am so grateful to you and your dad's agency, a really great help so thank you! MS, daughter of MS, email feedback Sept 2024
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D’s work is very nice. Rotla she cooked for me were super. Thanks you should try her rotla! She is very good, kind, polite girl. It is hard to find a carer like this. Please send her whenever possible NS, text message feedback Sept 2024
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Thank for your efforts. Out of all the agencies I have spoken with your service, staff and price is the best, so when I use an agency it will be only yours RM, email feedback Sept 2024
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The carers are very passionate and look after my mum well NS, daughter of KS, 3 monthly survey Sept 2024
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Thoroughly happy wish I had done sooner BP, daughter of NP, 3 monthly survey Sept 2024
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The PAs/ Carers are very good in carrying the care needs and offer championship. NS, mother of CS, 6 montly care review Sept 2024
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I wish to express my gratitude to all the care and office staff for their care, service and support, accommodating any late requests if any. Just need clarification on who to contact if a concern or complaint arises AP, daughter of BH and HR, 3 monthly quality monitoring Aug 2024
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Wanted to let you know D is such a lovely lady and 100% match. She's fitted into our lives naturally and want to thank you for your recommendation BP, daughter of NP, email feedback Aug 2024
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Appreciate all the help, B has been great and we will certainly re-arrange with you when we have a sight of a move back date which should hopefully be mid-late July MP, son of SP, email feedback Aug 2024
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Today on my dad's birthday, I would like to thank you from my heart for the wonderful, selfless care that Peepal Care provided to my Dad and made him so happy in the last few years of his beautiful life. You all are truly blessed and God will always bless your endeavours. I will forever be grateful to the wonderful team for making Dad comfortable and looking after him like their own father. Hats off to them. Continue the good work. God will always bless you. KP, daughter of HP, email feedback August 2024
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D has been very caring and patient, and I appreciate you finding him to help out during my absence. D was very patient and professional MU, son of MU, email feedback August 2024
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You were a life saver for us, P got on well with dad, we were able to go away knowing someone was with him, so really appreciate it. I have contacted our GP for regular care support and listed Peepal Care as the preferred provider RF, daughter of HF, email feedback July 2024
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The carers are lovely people AP, daughter of LJ, 3 monthly quality monitoring July 2024
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Carer is always vigilant and seeking ways to engage and support HD, son of SS, 3 monthly quality monitoring July 2024
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Excellent Carers, a wonderful service from Peepal Care RH, daughter of MR, 6 monthly care review July 2024
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J is very patient, helpful, polite and hard working. Peepal are brilliant in providing excellent carers. BH, son of VH, 6 monthly care review July 2024
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All Carers and the manager and staff are very helpful and friendly. SP, mother of SP, 3 monthly quality monitoring July 2024
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Wanted to let you know D is such a lovely lady and 100% match. She's fitted into our lives naturally and want to thank you for your recommendation BP, daughter of NP, Wembley July 2024
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You were a life saver for us, P got on well with dad, we were able to go away knowing someone was with him, so really appreciate it. I have contacted our GP for regular care support and listed Peepal Care as the preferred provider RF, daughter of HF, Barnet July 2024
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The carers are lovely people AP, daughter of LJ, Brent July 2024
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Carer is always vigilant and seeking ways to engage and support HD, son of SS, Kenton July 2024
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Excellent Carers, a wonderful service from Peepal Care RH, daughter of MR, Harrow July 2024
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J is very patient, helpful, polite and hard working. Peepal are brilliant in providing excellent carers. BH, son of VH, Willesden Green July 2024
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All Carers and the manager and staff are very helpful and friendly. SP, mother of SP, Bushey July 2024
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I wish to express my gratitude to all the care and office staff for their care, service and support, accommodating any late requests if any. AP, Harrow June 2024
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Appreciate all the help, B has been great and we will certainly re-arrange with you when we have a sight of a move back date which should hopefully be mid-late July MP, son of SP, Wembley 2024
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Thanks for checking in. Mum seems to have actually turned a corner over the last couple of weeks and seems to have more energy and wants to do more which is good. the carers are lovely and have become part of the family. Thank you so much! PT, Barnet May 2024
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H is a hard act to follow, really good didn’t a lot of training, naturally fitted in, very intuitive, picked up my mum’s needs and personality and really accommodated that, so that was really nice MS, Barnet April 2024
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Excellent service from carer and Peepal Care company KS, Edgware, 6 monthly review April 2024
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Overall we are very satisfied with the care received and the attitude of the carers. They are professional and very respectful. Always punctual, on time or we are notified if they will be late by a few minutes. HM, Rayners Lane, 6 monthly review April 2024
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We are happy with our carers and the admin staff as well. We find them very polite and helpful. SP, Bushey, 6 monthly review April 2024
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Thank you so much for helping us out with finding some care at very short notice. We have found that H has really tried hard and been a good communicator and listener, and updating me on what is going on. She is also sensitive to needs and responds really well to our asks. So we would really like to thank H for her help and support. IK, Barnet, April 2024
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My personal thanks to A for handing over and working in partnership with B to maintain a high standard of care and continuity. Good job! DS, Wembley, email feedback April 2024
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The carers are very passionate and helpful in every aspect of care they provide NS, Harrow 3 monthly survey March 2024
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SO FAR ALL IS WELL ND GOOD. THANK YOU FOR A GREAT SERVICE PT, Barnet 6 monthly review Feb 2024
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We are very happy with the care and responsiveness of the office BS, Harrow, 3 monthly survey Feb 2024
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The carers looking after me are brilliant. The carers are excellent. Willesden Green 3 Monthly Survey Jan 2024
The carers are reliable and punctual, and very well mannered, respectful and conscientious. They are keen to deliver person centred care and my mum is very happy with the service received, enabling her to live comfortably at home and manage her health conditions. We are very pleased to have found Peepalcare and I can now feel fully confident that mum is in safe hands at all times. HM, Kingsbury 3 monthly care review Jan 2024
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We are happy with the carers and A has been very helpful to us especially in October when we needed extra care during the day. We are very grateful for that. SP, Harrow, 6 monthly care review Jan 24
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S is lovely and looks after mum's needs. SV, Harrow 6 monthly care review Jan 2024
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I am writing to express my deepest gratitude for the outstanding care and support you've provided to Papa over the past three years. Your service have made it possible for him to continue living in the comfort of his own home, allowing him to maintain his independence and dignity.
M, your tireless commitment to Papa's well-being and your compassionate nature have truly made a significant impact on his life. Your attention to detail and your ability to connect with him on have not only improved his physical health but have also lifted his spirits on countless occasions.
B and P, your youthful energy, professionalism and expertise in managing Papa's medical needs have been nothing short of remarkable over the last few months. Your patience and care when dealing with his health challenges have provided immense reassurance to our family. Your ability to adapt and respond to his changing requirements has been invaluable. It was heartwarming to see the bond between you all. You became like family.
The peace of mind we've had, knowing that Papa is in such capable hands, has allowed our family to breathe a little easier. Your kindness and compassion have not only supported him but also eased our worries and allowed us to cherish the time we have with him even more.
We want to take this moment to acknowledge that what you do at Peepal Care is more than just a job. It's a noble vocation, a calling, and a service that touches the lives of those in your care deeply. We're incredibly fortunate to have had you on this journey with us.
As we move forward, we remain deeply appreciative of everything you've done for Papa, and we look forward to continuing this partnership of care, trust, and support and will recommend you to others.
Once again, thank you from the bottom of our hearts for your extraordinary service and the invaluable assistance you've provided. We couldn't have asked for a more dedicated and compassionate team.
With heartfelt gratitude and warm regards, TS, testimonial Nov 2023
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The carer is attentive and provides the personalised care outlined in the care plan DS, Harrow 3 monthly survey Dec 2023
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S always listen to me i am disabled with a speach problem she listened then advised which i liked a lot PS, 3 monthly Survey Nov 2023
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So far everything is going well and hope it continues in the same manner for many years. PT, 3 monthly survey Nov 2023
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He is a very good carer AP, 3 monthly survey Nov 2023
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Excellent service, JD, 3 monthly survey Nov 2023
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So far the service provided has been excellent RL, 6 monthly care review Nov 2023
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We have been really happy with the care that P and B have provided TS, email feedback Nov 2023
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My father is very happy with the care that K provides and his general interactions and demeanour. We as a family are very much appreciative of this. BS, 6 monthly care review Nov 2023
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Excellent carer- doing great job- I would recommend to my friends if anybody needs carer KS, Stanmore 3 monthly survey Oct 2023
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B does a wonderful, professional job. BH, Willesden Green 3 Monthly Survey Oct 2023
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Thank you for the service you provide. Special thanks and mention to D who has great. SP, Kenton 3 monthly survey Oct 2023
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All is going well so far and T is perfect and my mum seems very happy with her. NM, Kingsbury Oct 2023
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Very happy with service provided SV, 3 monthly Survey Oct 2023
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We are very happy with your service BP, Wembley Sept 2023
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I am disabled with a speach problem S will listen then advised me which i like alot PS, Uxbridge August 2023
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Great service provided RL, South Harrow August 2023
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Thank you for your prompt understandings of my needs and your quick response , Appreciate HS, Kensington August 2023
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You are reactive to Mrs R’s needs and your carers are familiar with her needs AP, Paddington July 2023
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We are very grateful for the care provided to my dad. SP, Kenton July 2023
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We are please with service provided by care company and carer. KS, Stanmore July 2023
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Very Happy with my carer. Always is patient and supportive of my needs. Thank You. NM, Stanmore June 2023
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How lucky we were to have made contact with Peepal Care! S, of Peepal Care, has been highly professional in her approach to finding the right solution for my two elderly parents. Both of whom have medical issues but, wish to stay at home. The approach has been detailed with compassion, understanding and continual contact. We found the most wonderful 2 carers who create a family feeling. Each demand and remit was considered and both carers, P and K showed great willing and enthusiasm to support. I would recommend highly if one wants to stay at home with security, care and support. Thank you for helping us. RH, Willesden May 2023
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My parents are very fond of D and love talking to him SP, Kenton May 2023
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The carers are very passionate and carry out all the tasks NS, Haringey June 2023
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We have tried 3 other agencies before yourselves, and you are head and shoulders above the rest. My aunt has always complained about the carers from other companies but she is very happy with your carer OT, Wembley May 2023
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The carer is kind and looks after me well and always helpful, ID, Harrow May 2023
I want to say how happy we are with S, my aunty's carer. She has been incredible, really caring and thoughtful. Thank you. SP Hounslow, April 2023
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I am very happy with your services provided by your company. That is why I recommend to lot of my friend and relation that if they need any kind of service than they should contact you. Thanks for valued care giving to my wife. KS, Barnet, April 2023
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S always listen to me which i liked a lot, and keeps me up to date as and when needed, she is always very helpful and easy to talk when i have a problem PS, Hillingdon April 2023
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The care provided is excellent, BH, Barnet April 2023
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P is very good for my mum, thanks RG, Barnet April 2023
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Mum has now fully recovered. Without this care in place it would have been a struggle. PB, April 2023
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K is absolutely brilliant. Thank you. AP, Westminster, March 2023
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We are happy with the service provided and are very grateful to V and D who look after my dad SP, Harrow, March 2023
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We are extremely happy with the present carer and Peepal, the caring provider company KS, Harrow, March 2023
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My son is happy with the care service provided by Peepal care. Also I’m very happy with the care provided to my son . Thanks SP, Barnet March 2023
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The carer is very good at recognising signs of pain/worry/upset and distracting my dad so he feels better. VD, Brent March 2023
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I am very happy with agency and care i get PS, Hillingdon, Feb 2023
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The carers are very helpful and supportive. They are very passionate and look after my mum very well NS, Feb 2023
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Excellent care service......would highly recommend it to others, JD, Feb 2023
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Carers doing excellent job and I would highly recommend this company to all my contacts if they need similar carer KS, Jan 2023
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Very happy with my carers and the office staff of the agency SP, Jan 2023
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The care provided by B has been excellent BH, Jan 2023
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H is lovely and my mum K is very happy with her BS, Jan 2023
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We are very happy with the service being provided and I have personally highly recommended your company to other patients in need. I am very grateful to A who is very much aware of our needs. S, you are also doing a fantastic job and we are very grateful to you as well. SP, Kenton Dec 2022
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Carers doing excellent job and I would highly recommend this company to all my contacts if they need similar carer KS, Edgware Dec 2022
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I have been using Peepal care agency for my disabled son . I found carers very reliable and caring ! They are punctual and hard working. So I’m very happy with the service I have received from the Peepal care, also I found the manager and admin-staff are very helpful and supportive! I would like to recommend this care agency to anyone who is looking for a carer! I would take this opportunity to thank them for finding us the suitable carer for my son’s needs. Thank you! SP, Bushey Nov 2022
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I must say M is definitely a gem of a person, I have seen how dedicatedly he works and looks after my dad and Dad is so happy with him and in his absence Dad definitely gets confused and disoriented as is expected with such patients. I am just lucky to have someone like him looking after my Dad and that brings me so much peace at heart. So many of my friends and Dad's relatives have seen how M handles him so perfectly, how humble and patient he is around him and are totally impressed and have asked your Contacts for their friends who are looking for good Carers. KP, Barnet Nov 2022
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A great service provider. They are always available to discuss any problems or issues we may have and provide solutions. I don't know what we would do without them SS, Nov 2022 Stanmore London
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S is clean, tidy and her cooking is very good as well. We would not want to loose her. SL, Pinner Nov 2022
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Ba was very happy with R who visited her today, thanks, she would be great to work long term if every possible IS, Perivale Nov 2022
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Once again, thank you for providing excellent service and S and A have been awesome. Please pass my regards to them RS, North Harrow Nov 2022
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Very happy with the agency PS, Oct 2022 Uxbridge
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The carers a really kind and considerate. They take the time to talk to me and share similar experiences. They do a wonderful job and have improved my quality of life. BH, Willesden Oct 2022
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I must say that V is very good and willing person. Thank you for your kind support as I’m happy with my carers. SP, Bushey Oct 2022
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We are very happy with B, she showed enthusiasm and empathy and was well trained MS, Golders Green Oct 2022
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Very happy with the agency, PS, Oct 2022 Uxbridge London
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A great service provider. They are always available to discuss any problems or issues we may have and provide solutions. I don't know what we would do without them SS, Oct 2022 Stanmore London
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We have been dependant on Peepal Care for caring for our elderly parents since Jan 2020. They were able to put a carer in the post at very short notice. At that time, we were desperate for a carer because our mother was sent home from hospital still in severe pain. Peepal care came to our rescue and since then we haven’t looked back. We still use their services today because they are reliable, dependable and they can provide Gujarati speaking carers who can cook Gujarati foods which is what we were looking for. That’s why we would recommend them to anyone looking for a carer. You have helped us out when we needed you so thank you. SL, Pinner, Sept 2022
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The carers a really kind and considerate. They take the time to talk to me and share similar experiences. They do a wonderful job and have improved my quality of life. VH, Willesden Sept 2022
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Wonderful service provided by the carers. BH, Willesden Sept 2022
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Very happy with the care provided KS, Barnet London, July 2022
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Very pleased with the service received in the last 6 months. We have had good care and service. We are so grateful for the service you provide. SD, Kenton Harrow, July 2022
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B is doing a fantastic job. GH Willesden Green, July 2022
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S the manager always listens to my issues and deals with them PS, Uxbridge, London August 2022
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Very good care JD, Edgware, London August 2022
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All care provided to my satisfaction RS, Kenton Harrow, August 2022
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Very happy with the Carer and the care provided NS, Harrow September 2022
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N is very good SP, Marble Arch London, September 2022
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I am happy to for work with Peepal all others staff also very helpful each other and very supportive on time payment we are all friends work with Peepal and we had good training DS, feedback from a care worker provided on Indeed June 2022
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“It was very nice to speak with you yesterday – I just wanted to drop you a quick email with Mr P CC’d in... At this time Mr P is very keen to remain with Peepal Care and spoke very highly of your carers – from what my colleague and I observed yesterday of W we were very impressed with her caring nature and knowledge. And I wanted to pass that on as we are aware that you don’t always hear the good feedback.” Brent Council following an assessment of Mrs P, March 2022
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My father was looked after by Peepal Care for over a year. He had full-time care. The carers who looked after him were caring, kind and considerate. My dad had one main carer S who was very dedicated to my dad and formed a special bond with him. We were very lucky that he spoke Gujarati and blended into the family home like a member of our family. S who runs Peepal Care has always been on hand whenever I have had a query. She listened and helped in every way that she could. Overall my experience with Peepal Care has been very positive and the care that was given to my father made a huge difference to the quality of life that he and the family had in his difficult last years. DH, Barnet, May 2022
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“I just wanted to thank you for everything. B is great with my parents, he is caring, calm and patient with both of them. It has been a relief to have stability and continuity. Mum and dad are both very happy and relieved. Once again thank you” PH, April 2022, Willesden Green London
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According to my sister in law, B seemed a very caring person.!! Once again,THANK YOU for your consideration.I will always recommend your agency as i am really impressed with your caring approach CS, Sudbury, May 2022
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Very good service provided by both B the carer and office staff RM, May 2022
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There has been a huge improvement in my mothers mental health since K has looked after her. She is also eating better SP, Stanmore May 2022
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The carers are very passionate in their duties, treat and look after my mum very well. They make sure that she has eaten well on time and keep her hydrated, exercise and give her activities to do to keep her occupied and stimulated. CS, Harrow May 2022
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The relationship with carer S is going very well and I trust we can continue with that. He does everything my father asks without questioning and diligently which is making the nights pleasant and comfortable for my father. PS, Stanmore, May 2022
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A note to say ,very impressed with your agency's approach to our needs for homecare for my mother in law (96 years old).From initial contact with yourselves to sending a carer ,within two days was amazing!! The carer herself dealt with my mother in law in a very gentle caring manner ,such that my mother in law ,who we thought was so independent and would not have readily accepted help,actually accepted and appreciated the carer. Thank you and your team KS, Sudbury May 2022
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Thank you for your continued support. It has been essential in giving my mother a longer life VD, Barnet May 2022
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Ba and the family all appricated B’s help and care in getting Ba wedding ready so nicely. RS, Ealing May 2022
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Excellent Service from the carer you have provided KS, Barnet April 2022
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This is a very good idea (to do 3 monthly surveys) and as we are pleased with the service given so far, it was a very easy yes to all the questions. Very pleased with the level of service and care given. SS, Kenton April 2022
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The carers are attentive, considerate and kind. They are passionate about what they do and have made a real difference in the quality of life I have. The carers a really kind and considerate. They take the time to talk to me and share similar experiences. They do a wonderful job and have improved my quality of life. BH, Willesden, April 2022
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Very happy with Service provided and recommended to others HS, Barnet April 2022
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S is very helpful and understanding PS, May 2022
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Ba and the family all appricated B’s help and care in getting Ba wedding ready so nicely. RM, Ealing April 2022
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Excellent service, with office staff and carers, JD, Kenton April 2022
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“We are very happy and satisfied with our esteemed, hardworking and always smiling carer” NP, Preston Road
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“S very helpful and will sort out any problem very quickly. R is my outreach carer very helpful and caring I look forward to seeing her each week.” PS, Uxbridge London
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“K has joined us and settled in well. My mother is delighted with her gentleness and kindness.” SP, Stanmore London
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“Very happy with the carers as they are passionate in the care they provide.” NS, Stanmore London
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“Peepal have been amazing at helping my mother since my dad passed. S is dedicated and conscientious, and our carer has been a perfect fit for my mum, helping her from personal care to cooking Gujarati food. Definitely recommend.” SP, March 2022
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Thank you from the core of our hearts for providing loving care to our Ba and being part of her journey in this life. She felt very comfortable and enjoyed the time you spent with her. May God bless you! SS, Harrow London
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R is a very careful and compassionate carer ie. One in a million person. Everyday we look forward to her arrival. We feel better after she comes. NP, Wembley London
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M is doing a great job and I am happy to see that. Dad also getting along fine with him. Many thanks for your support. KP, Barnet London
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V is absolutely brilliant. We have no complaints whatsoever” BR, Kingsbury London
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Very happy with her and she is very good, she seems to be connect with Ba very well and she also is very good when left instructions she follows it very clearly: BW, Barnet London
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R is very caring, understanding and friendly with mum. DK, Harrow London
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I am very happy with the present carer, who is very accommodating, friendly, chatty and keeps my mother engaged. All the feedback is positive. SL, N Harrow London
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The carer is excellent, he treats C with respect and dignity. He offers companionship and carries out all the tasks that C gives instructions NS, Harrow London
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The carers are excellent and passionate in their work. They treat my mum as an individual with respect and dignity, they always come on time and offer companionship NS, Harrow London
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B is an excellent carer who always treats dad with patience and dignity. He is a real asset to your team. Your support via the care provision has been outstanding – thank you. AS, Harrow London
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Our carer R is very kind and helpful. She is keen and compassionate and always eager to learn more about me to advise and help. We always look forward to her arrival every morning. HP, Harrow London
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The carers are excellent and passionate in their work. They treat my mum as an individual with respect and dignity, they always come on time and offer companionship” NS, Harrow London
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Thank you and your amazing workers for their incredible help and devotion in these scary times” (in relation to coronavirus) V.W Enfield London
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They (carers) are doing a great job, hats off to them. Also thank you very much for the updates and videos are great, they are very clear in explaining coronavirus and practices around prevention. The Gujarati version has gone viral as one of my cousins in India sent it to me so great job N.S Harrow London
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Thank you for all your support and helping all the needy at this difficult time (around coronavirus), God bless you and your family, thank you once again” A.M Harrow London
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"You have made my mum's life better and more comfortable and for that we are eternally grateful. Thank you for R who has been an amazing carer to our mum. R prolonged mum's life with her unconditional love, care and kindness for which we will forever be grateful. We thank the Peepal team for all the care and support over the last few months" M.M Harrow London
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“S is amazing and very caring with my mother” V.W, Enfield London
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“I would like to take this opportunity to thank you for the excellent service you provided and the professional way in which you manage your business” RR. Ealing London
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“R is a spectacular caring carer and we are grateful for her kindness and compassion. She organises everything according to mum’s needs.. What a gem you are R! M.M Harrow London
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“We are really happy with the care my mum gets. The carer appointed for mum is excellent, she goes out of her way to do things for my mum” N.S. Harrow London
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We are very happy with the care/support our mother is receiving, it is more than our expectation. We have noticed that our mother is much happier and healthier as a result S. L Harrow London
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“Excellent care as always. Very conscientious and willing to do the extra if required. Much appreciated” M.A. Pinner London
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"We are very pleased with H's help to meet my father's needs. He is very good with doing the work and very calm and respectful. My father also appreciates H's help and he is happy with him. The office staff are also very helpful and keep in touch when my father is not well. We are happy with the service provided to us" A.M Harrow London
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"I must express my thanks to R for looking after Mrs P. She shows a lot of love and kindness and above all a smile on her face"K.P Harrow London
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“Very friendly and softly spoken. They know the needs of my mother in law. Approachable and flexible also. We are very happy with the service” F.M Kingsbury London
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Thank you for your services, Peepal, mum really appreciated R, who became her trusted 'daughter' with her loving style. As I said, eternally grateful. M.M Harrow London
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“We are happy with the care and understanding provided by B. He is truly part of the family now! He understands dads needs well and puts his wellbeing first” P.M Harrow London
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We find Peepal Care has been very professional and caring. My brother P has been looked after well and I am very pleased with Peepal Care. Please keep it up. P.R Harrow London
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The carers have been incredible (as they always are). We are very grateful and appreciative of this much needed help and couldn’t do it without them” H.S Uxbridge London
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"Absolutely marvellous agency. Bespoke care given, always at the end of the phone and always ready to help" A.B. Barnet London
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It was at a desperate time we looked for a carer for my father suffering from Alzheimer falling sick suddenly and first time getting hospitalised. Peepal showed their maximum support and flexibility in getting right person with required language skills too – they even contacted me at 8:30PM to keep me up to date.
So, for me this showed people who care were running the organisation and I didn’t have to look for testimonials. They also showed great flexibility in changing times that makes us feel comfortable working with them in the long term. Hope this is useful for those looking for care. K.B. Perivale London
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“I was introduced to Peepal Care by a good friend working in social services for my mother.They explained the services Peepal would provide in a calm, simple and methodical way, and put me and my mother at ease. In my mother’s case the added advantage was communication with the carers speaking Gujarati. We had wonderful carers who not only provided very good service, but also became good friends with my mother. The office kept in regular touch and was always available should I needed to contact her. I would recommend Peepal Care to anyone who’s looking for good domiciliary care.” P.G. Stanmore London
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"I have just completed some surveys with a sample of your service users and the feedback was excellent. The carers, most of whom speak Gujarati, are spoken of very highly. Please pass this onto your carers, the service users say they're doing a great job, which is really good to hear." A.A. Safeguarding Assurance and Quality Services, Adult Social Care at Harrow Council
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“Peepal Care provides a full time carer for mum and they are just excellent. Excel at what they do and also the reports received from external bodies who monitor them are with excellent comments. They have provided care to mum for now, I think, nearly three years. The reference speaks for itself and you deserve it, with the care you have provided to my mum and making it easy for my dad and putting all their children at ease knowing mum is well looked after." K.S. Kingsbury London
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"My mother Mrs A sadly passed away. She had been in receipt of a care package organised by the Ealing Social Care Team over a year now since she was debilitated by a terminal illness. The reason for my letter is to express my gratitude to Peepal Care. They and the carers they provided for my mother in her final days was an absolute godsend. The management personally took it upon themselves to asses my mother’s needs at home prior to implementing her care plan. They tailored and enlisted her carers for her specific needs. They treated her with dignity, respect and great compassion. The carers were instructed to look after her needs without exception. The actual carers were angels I believe who eased my mother’s suffering in her final days. They were a total credit to ‘PEEPAL CARE.’
I feel excellent service like this at a desperate time in our lives should not go unnoticed. I wish to express my thanks and heartfelt gratitude to Peepal Care and the 2 carers. It was an absolute privilege to meet them all and have them in our lives when we needed them the most. They have reassured me that there are still fragments of compassion, sincerity and kindness in this harsh world we live in." D.A. Ealing London
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My mother, if she could, should have written this reference. I hope I can accurately echo her sentiments.
J has been an absolute godsend for my family. My 75 year old mother suffered a massive stroke on August 13 2014, after which she has been left severely brain damaged. I instantly knew when I first met her that she was the kind, patient and caring person who was right for my mother.
My mother’s needs have been extensive. She is medically complicated, yet J has managed her medications and therapies beautifully – and far better than many nurses or doctors could have. She has had severe depression, yet J has always been positive and uplifting. She has severe brain damage resulting in communication difficulties, yet J is always patient and finds a way of letting mum be understood and feel heard. Mum’s physiotherapist and occupational therapists have commented on the fact the J provides way better therapy than they could themselves, and commended her for this.
My mother has needed far more than just 8 hours of care a day, which is what J is really meant to provide us with. She has always been there, any time of the day or night for us.
J is also an excellent cook and housekeeper. She has always been diligent, kept the house beautiful and made sure we are all looked after. She has a very strong sense of right and wrong, a strong faith that has helped us all in times of difficulty, and most importantly, she is always professional. Even when times have been hard she has remained focussed on her job which is looking after a sick and vulnerable lady, primarily.
I cannot emphasise enough what a special person this is and hope that she stays in close touch with my family. My mother will find it very hard to lose the person who has been her lifeline, and it will be very hard to replace her. I hope that J understands we could not have got to where we are today without her. F.C. Finchley London
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"I don't know how I would have managed without your support throughout the past 10 months. Your efficiency and professional service is indeed of great value for our community, and at a price that makes it affordable. The carers have all been wonderful, and I am indebted for life to the help and support they provided in the care of our beloved mother.
Words cannot express my gratitude to your organisation.
I will always recommend you to anyone who needs the help and assistance that you are able to offer, without a blink of the eye." P.B. Greenford London
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"Peepalcare have been an absolute saviour for my mother. My mother suffered a stroke in June 2015 and after nearly a month in hospital we brought her home. My mother had cognitive, dementia and incontinent issues and required 24/7 care. My father is too elderly and frail to look after my mother with the care she required. Peepalcare were very professional and flexible with the professional care workers they provided. They listened to our needs for my mother and came up with a care plan fit for purpose. The care workers they provided (K and D) not only provided first class care, they also met all my mother's cultural (Asian) needs which included communicating with her in Gujarati. They were very patient and loving. I have no hesitation in recommending Peepalcare as a caring, professional and qualified care provider. S.G. Rayners Lane London
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"Fantastic service from the care manager and the carers. The carers were wonderful - they cared for my mum with patience and understanding while dealing with her needs." M.V. Wembley London
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"Thank you so much for your lovely text message yesterday. It meant a lot. We are so grateful for your help in making Mrs T’s last few months as good as possible. I’m quite sure the quality of her life was dramatically improved by having such lovely carers. She was fortunate indeed and we are very grateful to you all. I am sure she would have wanted me to thank each and every one of you for your dedication care and kindness. As soon as we have details of the Prarthana we will be in touch. " V.T. Stanmore London
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"Since using Peepal we have been very happy with the carers that have looked after my elderly mother. They have been polite, incredibly trustworthy, kind and very helpful. I find that Seeta has always been available and extremely helpful with any queries that occasionally occur. I would highly recommended Peepal to anyone who needs a carer." V. W. Enfield London
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"I am extremely satisfied by the service provided by Peepal Care and would recommend them to anyone in need. S, my carer, is a thoughtful, caring, mature woman who helps me both when getting up and also preparing meals." H.W. Wembley London
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"Mrs M received excellent care with a smile till she passed away - it gave her happiness and joy in her last days supported and managed by Peepal Care" S.M. Kenton London
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"Mum's carer is a real gem and helps to fulfil mum's wish to stay in her own home. Thank you for finding her and giving us peace of mind." R.A. Ealing London
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"Feedback from your service users and their families is always good to hear and we will of course use this as evidence of good practice. Please express to your carers that we are delighted to hear this. I will of course share this with my team. Well done to all those involved." Manager Safeguarding Assurance and Qualiity Services Team, Harrow Council
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We went to visit Ba yesterday and met B and J. They are just lovely and we think they are doing a fantastic job. Mrs T seems really well and happy and looks very well cared for. V.T. Stanmore London
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"Excellent, caring and understanding agency and wonderful carer. Couldn't be happier." F.C. Finchley London
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"D is the best carer mum has ever had. Her and L are life savers and I don't say that lightly. The change in mum when they are looking after her is unbelievable. She's calm, she's safe and more than that- she's happy.
I could not do this without their ongoing and unrelenting support. They are absolute Heros and deserve some recognition. They are not just carers- they are life savers. H.S. Uxbridge London
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"The quality of service and care from Peepal is excellent. A highly recommended agency to anyone, especially the ethnic minority." P.G. Edgware London
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"I have no complaints about the service we receive. Communication is good. As I do not spend a lot of time with Mrs T it is difficult for me to assess some aspects of her care but as far as I can tell, all Mrs T’s needs are being met, the care is of a high standard, communication from the carer is good and I have no recommendations to improve service. I think Mrs T is very lucky to have someone like (carer's name) who is willing to take care of her on a full time basis as she requires a lot of help and support ... She would most certainly have a poorer quality of life if she had to be looked after in a nursing home." V.T. Stanmore London
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"I have found Peepal Care to be extremely reliabel and the carers very friendly, professional and helpful. My mum seems very happy with the service and your flexibility helps enormously." A.T. Wembley London
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"We are very happy with K. She is a lovely girl who has quite an exceptional attitude to caring. Things run along very smoothly and mum is cared for very well, has companionship and can get involved with things she is able to do when she wants to. K treats mum like a member of her family and this rubs off very well on mum." R.A. Ealing London
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"Could you please give (carer's name) my personal appreciation for the help he gave during my break. He's done a fantastic job and I'm very happy." T.W. Surbiton London
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"Very good service, I would recommend to a friend, they would adjust things to suite your needs." P.S. Uxbridge London
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"Peepal Care are providing care for our disabled brother and his wife and we are very happy with their caring and personal services". Y&F. Wimbledon London
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“We are very pleased both with the level of care that D provides and the feedback and contact we have with your agency. D is very aware of mum's needs and moods and is very accommodating and responsive when we are there. She always keeps us informed and is very good at reporting any problems/changes in her health. She never bothers us unnecessarily. She is also keen to improve mum's mental health and works hard to get her out and about. We do not have any concerns and no suggestions to improve things. Keep up the good work!” V.T. Stanmore London
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"I am extremely happy with the service and care provided by Peepal Care. The carer takes care of my mother in every respect and treats her courteously. I would have no hesitation in recommending Peepal Care to anyone." N.C. Sudbury London
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“Overall, we are very happy with the service provided by the care workers. They are extremely respectful and treat mum with dignity and sensitivity.” M.G. Stanmore London
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“I am happy with the help you provide and the flexibility of the carers. Without them, I will lose my freedom completely. And you are responsive to our needs or quiries.” T.W. Surbiton London
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“Thanks for providing such good carers for Mr G. He is very happy with them and puts our mind at ease." S.G. Kenton London
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“I am extremely satisfied with the service provided by Peepal Care. The carer is an experienced woman, mother of two grown up sons, and treats me as she would her own mother. I am very fortunate to have her help." H.W. Wembley London
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"Just a quick note to say that we are very happy that K is caring for mum. Pleased to hear that K is happy too and I feel confident we'll have a good relationship". R.A Ealing
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"I shared with our reablement team that we monitored your service and found you to be very good in the service that you provide and it may be beneficial to have a discussion with him with a view to looking at your ability to provide re-ablement support" A. B. Senior Safeguarding Officer Harrow Council
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"Extremely impressed with the organisation. Very courteous, friendly and always ready to help and provide excellent service. May it continue!" N. C. Sudbury London
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"To all your questions (is the service safe, are there enough meetings to discuss the care, do you feel your needs and rights are being met) I am pleased to say 'Yes'. As I mentioned before, S's care is excellent; as she said to me once, "I look after you as I would after my mother or grandmother." H.W. Wembley London
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"Everything was in excellent shape when we returned last night and it was obvious that Miss R was content (and the house was spotless). The whole thing went perfectly, and C signed off the timesheets before I took H to the train. Yet again we must thank you for a perfect service! We won’t hesitate to recommend Peepal Care to anyone who asks. S.R.
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"We are very happy with the service provided by Peepal. Having someone speaking the same language as mum is useful. P.G. Cannons Park London
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"I am happy with the service provided by Peepal Care". E.G. Pinner London
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"We are very happy with the Peepal Care Agency." H.M. Rayners Lane London
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"I am very satisfied with the agency Peepal Care. The carers are good, and I am happy with them". P.M. Pinner London
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"We are very happy with A. Thanks very much" M.S. Finchley London
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"Carers are very diligent and a great help to mum. Making mum do exercises has also helped her mobility."
M. A. Pinner London
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